Nowadays everyone is busy sending emails to his subordinates and receiving the same from his supervisors in the office. This is a routine activity for every working personnel. You can’t imagine even a single day without email service. If it stopped functioning it may cut your profit.
If you are getting problem in accessing RCN email from the workstation, then we are going to provide the solution to this problem. We recommend you to read all the steps carefully, then implement on your RCN com login account.
The port number, account type, and account client must be known to you before troubleshooting the problem. If you don’t know any of the aforementioned points, then you can take help from RCN help link.
- Check SMTP server settings at relay level: The relay settings are related to the SMTP server. If these settings are not properly configured, then you may run into this problem. You can get these settings from RCN help link.
- Check the mail server names: To check the server names, you will have to go to ‘Email center’ setup link. Enter the username and password in the field. You must enter the email address along with suffix in the space given. Go to ‘Tools’ from here and click on ‘Email setup’. Check the incoming as well as outgoing server fields for SMTP.
- Check port settings: For port settings, you need to login to the account with the username and password. Occasionally, your internet service provider may block the IP of email service provider for security reasons. If your IP or port number is blocked, then check the port number and change it to the new one.
Without SSL: We want to mention here that port number for an incoming server is 143 and the protocol type used is IMAP. For POP type servers, the port number is 110 and SMTP outgoing port number can be anyone out of the following numbers: 25, 80, and 3535.
With SSL: If your account is SSL enabled, then the port numbers are different for different account type. For IMAP account, the port number is 993 and for POP protocol the port number is 995. For outgoing server, the SMTP port number is 465.
4.Additional checkpoints for account related issues: In additional checks, you can check the size of the message which you are going to frame and the number of mail addresses selected for sending the same mail. The daily limit for sending the messages must be checked first before composing the mail. You can check the limit of RCN email login from the settings.
Note: With one relay, you can attach one email message and send it to one person. If you want to send the same message to more than one person, then the relay count will get multiplied. You need to use the same number of relays according to the number of recipients added.
In this way, you can troubleshoot the RCN email. We hope you will get success after implementing the steps. If you are still facing any problem, then do mention us in our comment section or call us at our given RCN email support number.