Having problem in receiving and sending the Frontier messages on Your Mac device? If yes, then you can follow the below-mentioned steps to fix it. The steps which are mentioned in this guide are simple and easy to understand so, you can implement them on your own.
If your device is connected successfully to the internet and you are able to watch videos on YouTube, then there is certainly a problem with the Frontier mail settings. You can contact your email service provider for this issue. They will help you in diagnosing the issue and fix it on their own. If there will be some problem with email settings, then it will easily get fixed by technical experts.
Problem with the network or with the server: If a flash message appears on screen which says, ‘Message can’t be delivered due to server error’ or ‘Connection timed out’, then it means there is some problem with an email server or some maintenance is going on at the server level. Check for server outage problem from online complaint forum of frontier email service or you can visit the official site of Frontier communication to check outage problem. Contact your email service provider either via phone call or via email. They will solve the problem instantly if possible or let you know the exact time for when this problem is going to resolve. To check the outage status, you can also visit email online status check page from your internet browser.
Getting error message for multiple sign-in from different locations: If you have logged into the account from different devices and from a different location, then you may find a problem in sending and receiving the messages on your email account. To eradicate this problem, log out of account from all devices and try login again from one device at a time.
Account appearing offline: To fix this problem, check the internet connection at home. If the connection is OK but the problem still persists, then check the email settings of your frontier mail. You need to check incoming as well as outgoing server settings of your frontier account. For this, go to ‘Account’ followed by ‘Preferences’ option. Most of the times, Your Mac automatically downloads email settings from the internet. In case, the settings are incorrect, you can set them manually.
Email arriving too late: To troubleshoot this problem, first check whether you are getting this problem with all email addresses or with a particular email address. If you are getting this problem for all email ID’s then there is some delivery scheduler enabled on your frontier account. Check the settings from the login menu. If all settings are Ok, then check the network speed as well. The primary reason for this problem is internet connection only but if it is working fine, then call your email service provider. Apart from this, if the same problem is happening with a particular email address, then there is some problem with that email address.
Still facing any problem? Follow the steps mentioned below:
- Check the version of OS installed on your Mac. If any new update is available online, then download it and install on your system. Some bugs in existing OS version may prevent you from sending and receiving messages.
- If OS x EI captain is installed on your Mac, then you will find a status icon in the system tray from where you can easily identify the problem.
- Analyze your connection through Mail connection doctor.