Some Frontier email users are not able to send emails from their Frontier email accounts. They blame it on the port 25, which is believed to be blocked by the company in order to prevent spammers from sending emails to multiple users at once. Let us find out what the whole issue and how to unblock this port.
Are you not able to send emails from your Frontier email? If yes, then there is a possibility that the port 25 has been blocked on your email account. But, before you unblock this port, it is important for you to know what this port is and why Frontier email blocks it in the first place.
What is Port 25 in Frontier email?
Port 25 is a port or a connection to your PC through which, all outgoing emails need to pass. If this port is blocked, then it means, the spammers can’t send junk emails to masses. In the first look, it seems to be clear that this port has been blocked for a purpose, and there is no need to unblock this port, as doing that could make way for junk emails to enter your system.
Frontier blocks all Port 25 or SMTP traffic over your network, especially the traffic, which is not sent through Frontier outgoing email servers or smtp.frontier.com. But, there is a catch, Frontier email is only going to block the traffic if you are using a dynamic IP address. Your outgoing email is not going to be affected if you are using a static IP address or a business class High-Speed Internet (SDSL).
If you think you are affected by the blockage of Port 25, then you will have to change your outgoing mail server. Now, the question comes that what address you need to enter corresponding to ‘outgoing mail server’ option, then that would be ‘smtp.frontier.com’. After entering this address, you will have to configure your email program as well, so that it can be authenticated with the Frontier’s outgoing email server. You can find more information about it by taking Frontier email help and support provider.
Frontier is also aware of the fact that there are some people who are telecommuting from their residence, and those are also not able to send emails using the email systems that have been provided by their companies. For all those people, it is suggested to establish a secure connection by making use of a VPN service. It is only then that they will be able to use the outgoing mail server for their own respective businesses.
You can’t unblock Port 25 on your own, so you will have to take help of email online help, as they know how to unblock this port to send emails from your email account.